
Job Title: Senior Manager FSQ – LRC
Company: General Mills
Location: Powai, Mumbai, India
Experience: 17 – 25 years in FMCG
Department: Research & Development (ITQ)
About Us: General Mills is a global leader in the food industry, and India is among our top priority markets. We host our Global Shared Services Centre in Mumbai, where we have over 1,300 employees supporting our worldwide operations. Our capabilities span various areas, including Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. We place a strong emphasis on learning and capacity-building to drive our success.
Job Description: We are seeking a highly experienced Senior Manager for our Food Safety and Quality (FSQ) team to lead our Labeling, Regulatory, and Technical Specification efforts. In this role, you will play a critical part in ensuring the safety, quality, and regulatory compliance of our products while safeguarding our brand integrity. Reporting to the GEMS LRC Head, you will oversee a team and collaborate across departments to achieve these objectives.
Key Responsibilities:
Team Management:
- Lead a team of 8-12 direct reports spanning India, Korea, Hong Kong, and Taiwan.
- Utilize effective leadership behaviors to develop your team and manage performance.
- Oversee budgets for travel and team development.
- Develop team priorities and strategies aligned with ITQ and business goals.
Labeling and Regulatory Affairs Compliance:
- Manage the development and maintenance of accurate food labeling information for ingredients and finished products.
- Ensure compliance with government regulations, third-party certifications, and General Mills policies.
- Serve as the regulatory contact for advice on innovation and import/export projects.
- Oversee the development of ingredient and finished product specifications.
- Validate and review product claims for various markets.
- Monitor proposed and new regulations in required countries and assess their business impact.
- Represent General Mills externally within trade associations and interface with regulators when needed.
Other Responsibilities:
- Facilitate the implementation of General Mills Policies & Standards.
- Coordinate distributor/warehouse approval and development, audits, and training.
- Provide support to distributors to ensure regulatory compliance.
- Manage communication of product reformulations and sourcing changes.
- Lead FSQ support for marketing claims, new product introductions, and customer inquiries.
- Conduct Mock Recalls (Distributors) and identify improvement opportunities.
- Collaborate with R&D Teams supporting GEMS.
Qualifications/Skills/Experience:
- Bachelor’s degree in Food Technology/Science or related discipline.
- 10-15 years of experience in Labeling and Regulatory Affairs.
- Previous management experience with local and remote teams preferred.
- Knowledge of food regulations related to additives, labeling, packaging, and export/import in India and Southeast Asia.
- Fluency in English is required.
- Proficiency in MS Office (Excel, Word, and Power Point).
- Strong leadership, communication, influencing, and problem-solving skills.
- Flexibility and ability to work independently and as part of a team.
- Willingness to travel within the region as necessary.
Additional Skills/Experiences:
- Experience with gPLM business processes and systems.
- Skills in developing and influencing business and regulatory strategies.
- Ability to guide risk-based decisions.
- Mentoring and coaching skills.
- Strategic communications expertise.
- Business Process and System knowledge.
Company Overview: At General Mills, we exist to make food the world loves, and we do more than that. We prioritize being a force for good, a place to expand learning, explore new perspectives, and reimagine new possibilities every day. We look for individuals who bring their best, challenge each other, and grow together. Join us in our mission to become the undisputed leader in food by surrounding yourself with people who are hungry for what’s next.
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