Quality & Food Safety Manager for Packing Centre- Royal Canin India

Location:– Mumbai,Maharashtra

For more food related Jobs click here..
The care of our 125,000 Mars Associates is at the center of how we are running our business during the COVID-19 pandemic.  Keeping our Associates safe & preventing the spread of the virus is of the upmost importance for us.  This includes candidates applying and interested in working for Mars.  While we have open jobs available, the health, safety & wellbeing of all involved is our top priority, and we are taking action & guidance from leading health authorities & local governments. As a result, our application & recruitment processes have been adapted to be conducted virtually.  Learn more about these changes here.

Job Description:

The Packaging & Distribution center QFS Manager is a key position in the E2E Supply Chain team, fully integrated into the site leadership team and driving collaboration with all site functions on Q&FS topics such as, but not limited to, compliance, conformance, incidents, change management, project deployment and continual improvement.

The Q&FS manager is responsible for the Quality and Food safety of the packaging & distribution center in India, their task is to assure the operation compliance with local regulations, external and Mars Quality Standards, the product conformance to specifications, to prevent quality related incidents, and all the necessary activities to deliver quality products to our costumers and to generate continual improvement. They must engage all site functions and stakeholders at all levels of the organization (e.g region, market units, sourcing factories) on the total quality management. As a line manager the Q&FS Manager has to manage a team from one to 4 associates and is responsible for their objectives, development and engagement

Key Responsibilities

• Share Q&FS requirements, review plans and influence compliance during the site building and commissioning
• Assure packaging and distribution center validation processes according to requirements and seek approval for start-up
• Recruits, develops, and engages the site Q&FS teams by role modelling the Five Principles
• Implement and maintain the Packing Center QMP, ISO 9001 & 22000 certifications, stand as the document control and Nexus expert/administrator
• Assure the deployment of MARS global Q&FS standards both for packaging (e.g. FFMM) and the distribution center (e.g. DQM, EMQM).
• Establish, update and drive compliance to the site HACCP plan, guarantee compliance with all food safety procedures
• Assure resources to execute the packaging and distribution center sanitation & pest management programs
• Assure all Q&FS process and product monitoring and verification activities including internal and external audits, assure the outcomes are properly and promptly reviewed; and, when needed, assure necessary improvement actions are put in place and completed
• Implement and manage the positive release and non-conformance processes in the site, including appropriate recording in Nexus. Stand as PRIMP owner whenever there is a site product related incident.
• Monitor all product related complaint from consumers, ensure resolution in the allotted time scale with Customer care system (VITAL).
• Collaborate and support other site functions on quality related matters, provide Q&FS technical advice and technical support.
• Assure the availability of resources and influence continual improvement on site associate’s capabilities on all Q&FS topics. (this also include being responsible for training and training records)
• Collect and analyze all sources of Q&FS monitoring and verification (e.g., conformance, audit, incidents, complaints) and assure the application of the CAPA process to generate continuous improvement, including appropriate recording in Nexus.
• Communicate with Q&FS regional and/or global team, promptly on all critical topics including incidents, and when required on relevant site Q&FS topics.
• Report site Q&FS metrics, opportunities, risk, and highlights on the relevant forums
• Lead the site Q&FS management review, follow up on actions and provide relevant input for the regional management review through the VCO Factory Governance process

Context & Scope

This role will have a greater portion of CVS during the first and second year of operation; then it will cover the Q&FS function for the operation. (For the packing center as well as FG/semi FG product reception, storage and distribution)

This role requires a good level of technical expertise, highly developed communication, and interpersonal skills. It requires being oriented on quality management and continuous improvement very open-minded and conceptual minded to solve issues and find adapted solutions

Job Specifications/Qualifications

Education

• Quality assurance or quality and food safety related engineering; chemistry, pharmacy or biology with strong knowledge of food safety.
• Problem solving tools knowledge (Ishikawa, pareto, control charts, 5W, other)
• Fluent English communication skills (written & spoken)

Experience & Qualifications

• Food manufacturing related work experience (5years) with at least 3 years of Q&FS, HACCP or QMS experience
• ISO standards deployment and/or audit related experience

Key Supporting Competencies

Standing alone

Process management

Priority Setting

Developing direct reports

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.